Have you ever dreamed about a high-efficient, all-day-round and costless customer support for your services? Or are you just an ordinary client who’d like to have the ability to appeal to your service provider at any time and get instant on-hand help with any of your problems in a matter of minutes without waiting in line?
The solution is found. Today we are talking about the emerging AI-powered virtual assistants technology and how these human-like AI avatars can replace real people at their working places or even job positions right tomorrow.
AI Avatar Applications
Probably the most significant impact of AI avatars rising can be seen in customer service. We can already observe how human-like digital helpers in combination with GPT-like models are used to handle clients’ inquiries, complaints, and even sales.
Realistic AI avatars can instantly analyze client data, preferences, and appeals history, ensuring a more personalized customer experience. With such an approach, solutions are given faster and are tailored to the client’s needs. Let’s discover this with some real-life examples!
AI Bank Consultant
Everyone knows that traditional customer service in banks is strictly bounded to limited hours and certain days of the week. This could be pretty frustrating if, for example, you are used to traveling across different time zones doing business. Moreover, this limitation often leads to long queues and waiting times in bank branches, posing challenges for clients with urgent financial needs or time-sensitive transactions.
The 24/7 available AI Bank Consultant can handle the identification and verification of clients (KYC), as well as authorization of customer actions such as deposits, withdrawals and transfers, doing this faster than a human. It is able to detect potential fraud and reduce transaction errors, decreasing and preventing losses for both bank and its customers. Also, AI-driven bank assistants can facilitate your account management, provide information on bank services you already use or ones that could be profitable for you, and give investment recommendations based on your preferences.
Ultimately, AI Bank Consultants revolutionize customer service in the banking sector, ensuring convenience, security, and tailored round-the-clock support that caters to the dynamic needs of clients, enhancing the overall banking experience.
When it comes to healthcare, the benefits of AI-powered assistants’ integration cannot be overvalued. Round-the-clock care, managing appointments, offering medical advice and emotional support – these are just a few services an AI doctor can provide.
AI empowers virtual assistants to quickly analyze patients’ medical history, test results and complaints to pre-designate the diagnosis and appoint visits to doctors nearby. This could be leveraged the most by patients with mobility issues or those who live in remote areas. And when integrated with the hospital care system, a human-like AI Doctor can help prioritize arriving patients depending on the degree of urgency for help and track the progress of admitted patients to adjust their treatment plans.
It goes without saying that the adoption of AI-powered assistants within healthcare paves the way for more efficient, personalized, and accessible medical services, marking a transformative step forward for the industry.
Being able to analyze customers’ behavior and foresee their needs, an AI-driven Salesperson is designed to deliver enhanced customer experience and improve the company’s conversion rate. Besides handling flowing customers’ inquiries, digital human-like assistants can examine the client base and reach out to potential buyers with suitable offers.
Communication with virtual assistants is devoid of human factors like emotions, fatigue, or lack of awareness, which ensures a more constructive delivery of information. Herewith, it takes seconds for an AI sales avatar to perform data entry, prospecting, answering common questions, booking appointments – all those routine tasks that could take hours for a human specialist. This frees up real salespersons for higher-level work, reducing their workloads while improving service levels for customers.
Overall, AI-powered Salespersons refine customer experiences, increase conversion rates, and enable sales personnel to focus more on strategic plans by leveraging automated customer behavior analysis, streamlined communication, and efficient daily task management.
With all these advantages, it’s no surprise that AI-powered avatars are quickly becoming a part of daily life. They are already transforming industries, improving customer experience, and making our lives more convenient. And this opens vast opportunities for RAVATAR as a company that is capable to blend the best AI industry practices into a versatile service to progressively encompass the major business verticals.
Thus, reach out to us now – we are open to elaborating on and bringing to life any of your ideas about AI-driven avatar adoption within your company or service!
And the second part of the article you can read here.